Returns Policy
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
*Firearms are exempt from this policy and are not eligible for a return. All firearm sales are final.
Shipping
Serialized firearms can ONLY ship to an FFL dealer. Before we can ship we must be provided a copy of the receiving FFL's license. It is the customer's responsibility to provide the receiving dealer's FFL or to have them send it to us. FFL's can be sent to sales@southernrifleworks.com and please make sure that the order number is included in the email.
Accessories and non-firearm parts can be shipped directly to the buyer. Most shipments go out within one business day or less.